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We offer remote technical support, in addition to on-site support for any issues that cannot be resolved remotely, tailoring different packages and services to meet your business needs.
Think System’s provides remote support in order to rectify your issue as quickly as possible, with minimal disruption to your business workflow, therefore reducing your downtime and getting your systems back up and running. We ensure a fast, reliable and efficient remote service, monitoring critical systems and identifying error messages and faults with the view to minimise repeat call outs in the future.
Not all problems can be solved remotely and for these cases we offer our call out service. Whether you’re a long term client with an existing support contract or you require ad-hoc assistance, we can have a support engineer on site within hours of your call. Fast, reliable and efficient - we aim to offer the fastest response rate and resolution possible.